Category Archives: Social networks

Infrastructure – the Good, the Bad and the Ugly

Infrastructure used to be regulated and boring; the phones just worked and water just came out of the tap. Software has changed all that, and the systems our society relies on are ever more complex and contested. We have seen Twitter silencing the US president, Amazon switching off Parler and the police closing down mobile phone networks used by crooks. The EU wants to force chat apps to include porn filters, India wants them to tell the government who messaged whom and when, and the US Department of Justice has launched antitrust cases against Google and Facebook.

Infrastructure – the Good, the Bad and the Ugly analyses the security economics of platforms and services. The existence of platforms such as the Internet and cloud services enabled startups like YouTube and Instagram soar to huge valuations almost overnight, with only a handful of staff. But criminals also build infrastructure, from botnets through malware-as-a-service. There’s also dual-use infrastructure, from Tor to bitcoins, with entangled legitimate and criminal applications. So crime can scale too. And even “respectable” infrastructure has disruptive uses. Social media enabled both Barack Obama and Donald Trump to outflank the political establishment and win power; they have also been used to foment communal violence in Asia. How are we to make sense of all this?

I argue that this is not simply a matter for antitrust lawyers, but that computer scientists also have some insights to offer, and the interaction between technical and social factors is critical. I suggest a number of principles to guide analysis. First, what actors or technical systems have the power to exclude? Such control points tend to be at least partially social, as social structures like networks of friends and followers have more inertia. Even where control points exist, enforcement often fails because defenders are organised in the wrong institutions, or otherwise fail to have the right incentives; many defenders, from payment systems to abuse teams, focus on process rather than outcomes.

There are implications for policy. The agencies often ask for back doors into systems, but these help intelligence more than interdiction. To really push back on crime and abuse, we will need institutional reform of regulators and other defenders. We may also want to complement our current law-enforcement strategy of decapitation – taking down key pieces of criminal infrastructure such as botnets and underground markets – with pressure on maintainability. It may make a real difference if we can push up offenders’ transaction costs, as online criminal enterprises rely more on agility than on on long-lived, critical, redundant platforms.

This was a Dertouzos Distinguished Lecture at MIT in March 2021.

Three Paper Thursday – Analysing social networks within underground forums

One would be hard pressed to find an aspect of life where networks are not present. Interconnections are at the core of complex systems – such as society, or the world economy – allowing us to study and understand their dynamics. Some of the most transformative technologies are based on networks, be they hypertext documents making up the World Wide Web, interconnected networking devices forming the Internet, or the various neural network architectures used in deep learning. Social networks that are formed based on our interactions play a central role in our every day lives; they determine how ideas and knowledge spread and they affect behaviour. This is also true for cybercriminal networks present on underground forums, and social network analysis provides valuable insights to how these communities operate either on the dark web or the surface web.

For today’s post in the series `Three Paper Thursday’, I’ve selected three papers that highlight the valuable information we can learn from studying underground forums if we model them as networks. Network topology and large scale structure provide insights to information flow and interaction patterns. These properties along with discovering central nodes and the roles they play in a given community are useful not only for understanding the dynamics of these networks but for various purposes, such as devising disruption strategies.

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SHB 2019 – Liveblog

I’ll be trying to liveblog the twelfth workshop on security and human behaviour at Harvard. I’m doing this remotely because of US visa issues, as I did for WEIS 2019 over the last couple of days. Ben Collier is attending as my proxy and we’re trying to build on the experience of telepresence reported here and here. My summaries of the workshop sessions will appear as followups to this post.

How Protocols Evolve

Over the last thirty years or so, we’ve seen security protocols evolving in different ways, at different speeds, and at different levels in the stack. Today’s TLS is much more complex than the early SSL of the mid-1990s; the EMV card-payment protocols we now use at ATMs are much more complex than the ISO 8583 protocols used in the eighties when ATM networking was being developed; and there are similar stories for GSM/3g/4g, SSH and much else.

How do we make sense of all this?

Reconciling Multiple Objectives – Politics or Markets? was particularly inspired by Jan Groenewegen’s model of innovation according to which the rate of change depends on the granularity of change. Can a new protocol be adopted by individuals, or does it need companies to adopt it en masse for internal use, or does it need to spread through a whole ecosystem, or – the hardest case of all – does it require a change in culture, norms or values?

Security engineers tend to neglect such “soft” aspects of engineering, and we probably shouldn’t. So we sketch a model of the innovation stack for security and draw a few lessons.

Perhaps the most overlooked need in security engineering, particularly in the early stages of a system’s evolution, is recourse. Just as early ATM and point-of-sale system operators often turned away fraud victims claiming “Our systems are secure so it must have been your fault”, so nowadays people who suffer abuse on social media can find that there’s nowhere to turn. A prudent engineer should anticipate disputes, and give some thought in advance to how they should be resolved.

Reconciling Multiple Objectives appeared at Security Protocols 2017. I forgot to put the accepted version online and in the repository after the proceedings were published in late 2017. Sorry about that. Fortunately the REF rule that papers must be made open access within three months doesn’t apply to conference proceedings that are a book series; it may be of value to others to know this!

Don’t blame Cambridge for Facebook’s privacy crisis

Mark Zuckerberg tried to blame Cambridge University in his recent testimony before the US Senate, saying “We do need to understand whether there was something bad going on in Cambridge University overall, that will require a stronger action from us.”

The New Scientist invited me to write a rebuttal piece, and here it is.

Dr Kogan tried to get approval to use the data his company had collected from Facebook users in academic research. The psychology ethics committee refused permission, and when he appealed to the University Ethics Committee (declaration: I’m a member) this refusal was upheld. Although he’d got consent from the people who ran his app, the same could not be said of their Facebook “friends” from whom most of the data were collected.

The deceptive behaviour here has been by Facebook, which creates the illusion of privacy in order to get its users to share more data. There has been a lot of work on the economics and psychology of privacy over the past decade and we now understand the dynamics of advertising markets better than we used to.

One big question is the “privacy paradox”. Why do people say they care about privacy, yet behave otherwise? Part of the answer is about context; and part of it is about learning. Over time, more and more people are starting to pay attention to online privacy settings, despite attempts by Facebook and other online advertising firms to keep changing privacy settings to confuse people.

With luck, the Facebook scandal will be a “flashbulb moment” that will drive lots more people to start caring about their privacy online. It will certainly provide interesting new data to privacy researchers.

Video on Edge

John Brockman of Edge interviewed me in London in March. The video of the interview, and a transcript, are now available on the Edge website. Edge runs big interviews with several dozen scientists a year, with particular interest in people who do cross-disciplinary work. For me, the interaction of economics, psychology and engineering is one of the things that makes security so fascinating, as well as the creativity driven by adversarial behaviour.

The topics covered include the last thirty years of progress (of lack of it) in information security, from the early beginnings, through the crypto wars and crime moving online, to the economics of security. We talked about how cryptography can help less developed countries; about managing complexity in big projects; about how network effects lead firms to design insecure products; about whether big data can undermine democracy by empowering elites; and about how in a future world of intelligent things, security may become more about safety than anything else. Finally I talk about our current big project, the Cambridge Cybercrime Centre.

John runs a literary agency, and he’s worked on books by many of the scientists who feature on his site. This makes me wonder: on what topic should I write my next book?