All posts by Ben Collier

Three paper Thursday: COVID-19 and cybercrime

For a slightly different Three Paper Thursday, I’m pulling together some of the work done by our Centre and others around the COVID-19 pandemic and how it, and government responses to it, are reshaping the cybercrime landscape. 

The first thing to note is that there appears to be a nascent academic consensus emerging that the pandemic, or more accurately, lockdowns and social distancing, have indeed substantially changed the topology of crime in contemporary societies, leading to an increase in cybercrime and online fraud. The second is that this large-scale increase in cybercrime appears to be the result of a growth in existing cybercrime phenomena rather than the emergence of qualitatively new exploits, scams, attacks, or crimes. This invites reconsideration not only of our understandings of cybercrime and its relation to space, time, and materiality, but additionally to our understandings of what to do about it.

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Cybercrime is (often) boring

Much has been made in the cybersecurity literature of the transition of cybercrime to a service-based economy, with specialised services providing Denial of Service attacks, cash-out services, escrow, forum administration, botnet management, or ransomware configuration to less-skilled users. Despite this acknowledgement of the ‘industrialisation’ of much for the cybercrime economy, the picture of cybercrime painted by law enforcement and media reports is often one of ’sophisticated’ attacks, highly-skilled offenders, and massive payouts. In fact, as we argue in a recent paper accepted to the Workshop on the Economics of Information Security this year (and covered in KrebsOnSecurity last week), cybercrime-as-a-service relies on a great deal of tedious, low-income, and low-skilled manual administrative work.

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Three Paper Thursday: The role of intermediaries, platforms, and infrastructures in governing crime and abuse

The platforms, providers, and infrastructures which together make up the contemporary Internet play an increasingly central role in the business of governing human societies. Although the software engineers, administrators, business professionals, and other staff working at these organisations may not have the institutional powers of state organisations such as law enforcement or the civil service, they are now in a powerful position of responsibility for the harms and illegal activities which their platforms facilitate. For this Three Paper Thursday, I’ve chosen to highlight papers which address these issues, and which explore the complex networks of different infrastructural actors and perspectives which play a role in the reporting, handling, and defining of abuse and crime online.

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