Category Archives: Usability

Pico in the Wild: Replacing Passwords, One Site at a Time

The Pico team have just returned from Paris, where Kat Krol presented at both EuroS&P and the affiliated EuroUSEC workshop on usable security.

Pico is an ERC-funded project, led by Frank Stajano, to liberate humanity from passwords. It lets you log into devices and websites without having to remember any secrets. It relies on “something you have”: in the current prototype, that’s your smartphone, potentially coupled with other wearables, though high-security niche applications could use a dedicated token instead.

Our latest paper presents a new study performed in collaboration with the website, where we invited users to test out the Pico authentication app for logging in to the site. A QR code was displayed on the Gyazo login page for the duration of the trial, allowing users to access their images simply by scanning the QR code and avoiding the need to enter a username or password.

Participants used Pico for two weeks, during which time we collected feedback using telemetry data, questionnaires and phone interviews. Our aim was to conduct a trial with high ecological validity, avoiding the usual lab-based studies which can run the risk of collecting intentions rather than actual behaviour.

Some of the key results from the paper are that participants liked the idea of Pico and generally found it to be secure and less cognitively demanding than passwords. However, some disliked the need to scan QR codes and suggested replacing them with another modality of interaction. There was also a general consensus that participants wanted to see Pico extended for use with more sites. The pain of password entry on any particular site isn’t so great, but when you scale it up to the plurality of sites we all routinely have to deal with, it becomes a much more serious burden.

The study attracted participants from all over the world, including Brazil, Greece, Japan, Latvia, Spain and the United States. However, it also highlighted some of the challenges of performing experimental studies ‘in the wild’. From an initial pool of seven million potential participants – the number of active users of the Gyazo photo sharing site – after reducing down to those users who entered passwords more regularly on the site and who were willing to participate in the study, we eventually recruited twelve participants to test out Pico. Not as many as we’d hoped for.

In the paper we discuss some of the reasons for this, including the fact that popular websites attempt to minimise the annoyance of password entry through the use of mechanisms such as long-lived cookies and dedicated apps.

While the purpose of the paper is to explore usable security and end-user reactions, it also allowed us to test out the Pico nginx reverse-proxy lens. Using this we could deploy Pico to the Gyazo website as in-page Javascript, demonstrating seamless deployment (zero changes to the backend Gyazo code) and removing the need for the user to install a browser plugin. The tech worked like a charm throughout the trial.

The paper is available from the Internet Society and the abstract for Kat’s short talk, covering future Pico evaluation studies, is available from the EuroS&P website.


Last week I gave a keynote talk at CCS about DigiTally, a project we’ve been working on to extend mobile payments to areas where the network is intermittent, congested or non-existent.

The Bill and Melinda Gates Foundation called for ways to increase the use of mobile payments, which have been transformative in many less developed countries. We did some research and found that network availability and cost were the two main problems. So how could we do phone payments where there’s no network, with a marginal cost of zero? If people had smartphones you could use some combination of NFC, bluetooth and local wifi, but most of the rural poor in Africa and Asia use simple phones without any extra communications modalities, other than those which the users themselves can provide. So how could you enable people to do phone payments by simple user actions? We were inspired by the prepayment electricity meters I helped develop some twenty years ago; meters conforming to this spec are now used in over 100 countries.

We got a small grant from the Gates Foundation to do a prototype and field trial. We designed a system, Digitally, where Alice can pay Bob by exchanging eight-digit MACs that are generated, and verified, by the SIM cards in their phones. For rapid prototyping we used overlay SIMs (which are already being used in a different phone payment system in Africa). The cryptography is described in a paper we gave at the Security Protocols Workshop this spring.

Last month we took the prototype to Strathmore University in Nairobi to do a field trial involving usability studies in their bookshop, coffee shop and cafeteria. The results were very encouraging and I described them in my talk at CCS (slides). There will be a paper on this study in due course. We’re now looking for partners to do deployment at scale, whether in phone payments or in other apps that need to support value transfer in delay-tolerant networks.

There has been press coverage in the New Scientist, Engadget and Impress (original Japanese version).

Yet another Android side channel: input stealing for fun and profit

At PETS 2016 we presented a new side-channel attack in our paper Don’t Interrupt Me While I Type: Inferring Text Entered Through Gesture Typing on Android Keyboards. This was part of Laurent Simon‘s thesis, and won him the runner-up to the best student paper award.

We found that software on your smartphone can infer words you type in other apps by monitoring the aggregate number of context switches and the number of hardware interrupts. These are readable by permissionless apps within the virtual procfs filesystem (mounted under /proc). Three previous research groups had found that other files under procfs support side channels. But the files they used contained information about individual apps– e.g. the file /proc/uid_stat/victimapp/tcp_snd contains the number of bytes sent by “victimapp”. These files are no longer readable in the latest Android version.

We found that the “global” files – those that contain aggregate information about the system – also leak. So a curious app can monitor these global files as a user types on the phone and try to work out the words. We looked at smartphone keyboards that support “gesture typing”: a novel input mechanism democratized by SwiftKey, whereby a user drags their finger from letter to letter to enter words.

This work shows once again how difficult it is to prevent side channels: they come up in all sorts of interesting and unexpected ways. Fortunately, we think there is an easy fix: Google should simply disable access to all procfs files, rather than just the files that leak information about individual apps. Meanwhile, if you’re developing apps for privacy or anonymity, you should be aware that these risks exist.

Financial Cryptography 2016

I will be trying to liveblog Financial Cryptography 2016, which is the twentieth anniversary of the conference. The opening keynote was by David Chaum, who invented digital cash over thirty years ago. From then until the first FC people believed that cryptography could enable commerce and also protect privacy; since then pessimism has slowly set in, and sometimes it seems that although we’re still fighting tactical battles, we’ve lost the war. Since Snowden people have little faith in online privacy, and now we see Tim Cook in a position to decide which seventy phones to open. Is there a way to fight back against a global adversary whose policy is “full take”, and where traffic data can be taken with no legal restraint whatsoever? That is now the threat model for designers of anonymity systems. He argues that in addition to a large anonymity set, a future social media system will need a fixed set of servers in order to keep end-to-end latency within what chat users expect. As with DNS we should have servers operated by (say ten) different principals; unlike in that case we don’t want to have most of the independent parties financed by the US government. The root servers could be implemented as unattended seismic observatories, as reported by Simmons in the arms control context; such devices are fairly easy to tamper-proof.

The crypto problem is how to do multi-jurisdiction message processing that protects not just content but also metadata. Systems like Tor cost latency, while multi-party computation costs a lot of cycles. His new design, PrivaTegrity, takes low-latency crypto building blocks then layers on top of them transaction protocols with large anonymity sets. The key component is c-Mix, whose spec up as an eprint here. There’s a precomputation using homomorphic encryption to set up paths and keys; in real-time operations each participating phone has a shared secret with each mix server so things can run at chat speed. A PrivaTegrity message is four c-Mix batches that use the same permutation. Message models supported include not just chat but publishing short anonymous messages, providing an untraceable return address so people can contact you anonymously, group chat, and limiting sybils by preventing more than one pseudonym being used. (There are enduring pseudonyms with valuable credentials.) It can handle large payloads using private information retrieval, and also do pseudonymous digital transactions with a latency of two seconds rather than the hour or so that bitcoin takes. The anonymous payment system has the property that the payer has proof of what he paid to whom, while the recipient has no proof of who paid him; that’s exactly what corrupt officials, money launderers and the like don’t want, but exactly what we do want from the viewpoint of consumer protection. He sees PrivaTegrity as the foundation of a “polyculture” of secure computing from multiple vendors that could be outside the control of governments once more. In questions, Adi Shamir questioned whether such an ecosystem was consistent with the reality of pervasive software vulnerabilities, regardless of the strength of the cryptography.

I will try to liveblog later sessions as followups to this post.

Phishing that looks like another risk altogether

I came across an unusual DHL branded phish recently…

The user receives an email with the Subject of “DHL delivery to [ xxx ]June ©2015” where xxx is their valid email address. The From is forged as “DHLexpress<>” (the criminal will have used this domain since hasn’t yet adopted DMARC whereas has a p=reject policy which would have prevented this type of forgery altogether).

The email looks like this (I’ve blacked out the valid email address):
DHL email body
and so, although we would all wish otherwise, it is predictable that many recipients will have opened the attachment.

BTW: if the image looks in the least bit fuzzy in your browser then click on the image to see the full-size PNG file and appreciate how realistic the email looks.

I expect many now expect me to explain about some complex 0-day within the PDF that infects the machine with malware, because after all, that’s the main risk from opening unexpected attachments isn’t it ?

But no!
Continue reading Phishing that looks like another risk altogether

Which Malware Lures Work Best?

Last week at the APWG eCrime Conference in Barcelona I presented some new results about an old Instant Messaging (IM) worm from a paper written by Tyler Moore and myself.

In late April 2010 users of the Yahoo and Microsoft IM systems started to get messages from their buddies which said, for example:
foto ☺
where the email address was theirs and the URL was for some malware.

Naturally, since the message was from their buddy a lot of folks clicked on the link and when the Windows warning pop-up said “you cannot see this photo until you press OK” they pressed OK and (since the Windows message was in fact a warning about executing unknown programs downloaded from the Internet) they too became infected with the malware. Hence they sent foto ☺ messages to all their buddies and the worm spread at increasing speed.

By late May 2010 I had determined how the malware was controlled (it resolved hostnames to locate IRC servers then joined particular channels where the topic was the message to be sent to buddies) and built a Perl program to join in and monitor what was going on. I also determined that the criminals were often hosting their malware on hosting sites with world-readable Apache weblogs so we could get exact counts of malware downloads (how many people clicked on the links).

Full details, and the story of a number of related worms that spread over the next two years can be found in the academic paper (and are summarised in the slides I used for a very short talk in Barcelona and a longer version I presented a week earlier in Luxembourg).

The key results are:

  • Thanks to some sloppiness by the criminals we had some brief snapshots of activity from an IRC channel used when the spreading phase was complete and infected machines were being forced to download new malware — this showed that 95% of people had clicked OK to dismiss the Microsoft warning message.
  • We had sufficient download data to estimate that around 3 million users were infected by the initial worm and we have records of over 14 million distinct downloads over all of the different worms (having ignored events caused by security monitoring, multiple clicks by the same user, etc.). That is — this was a large scale event.
  • We were able to compare the number of clicks during periods where the criminals vacillated between using URL shorteners in their URLs and when they used hostnames that (vaguely resembled) brands such as Facebook, MySpace, Orkut and so on. We found that when shorteners were used this reduced the number of clicks by almost half — presumably because it made users more cautious.
  • From early 2011 the worms were mainly affecting Brazil — and the simple “foto ☺” had long been replaced by other textual lures. We found that when the criminals used lures in Portuguese (e.g. “eu acho que é você na”, which has, I was told in Barcelona, a distinctive Brazilian feel to it) they were far more successful in getting people to click than when they used ‘language independent’ lures such as “hahha foto”

There’s nothing here which is super-surprising, but it is useful to see our preconceptions borne out not in a laboratory experiment (where it is hard to ensure that the experimental subjects are behaving quite the way that they would ‘in the wild’) but by large scale measurements from real events.

Thinking of selling your old phone? Watch out!

Today we unveil two papers describing serious and widespread vulnerabilities in Android mobile phones. The first presents a Security Analysis of Factory Resets. Now that hundreds of millions of people buy and sell smartphones secondhand and use them for everything from banking to dating, it’s important to able to sanitize your phone. You need to clean it when you buy it, so you don’t get caught by malware; and even more when you sell it, so you don’t give away your bank credentials or other personal information. So does the factory reset function actually work? We bought a couple of dozen second-hand Android phones and tested them to find out.

The news is not at all good. We were able to retrieve the Google master cookie from the great majority of phones, which means that we could have logged on to the previous owner’s gmail account. The reasons for failure are complex; new phones are generally better than old ones, and Google’s own brand phones are better than the OEM offerings. However the vendors need to do a fair bit of work, and users need to take a fair amount of care.

Attacks on a sold phone that could not be properly sanitized are one example of what we call a “user-not-present” attack. Another is when your phone is stolen. Many security software vendors offer a facility to lock or wipe your phone remotely when this happens, and it’s a standard feature with mobile antivirus products. Do these ‘solutions’ work?

You guessed it. Antivirus software that relies on a faulty factory reset can only go so far, and there’s only so much you can do with a user process. The AV vendors have struggled with a number of design tradeoffs, but the results are not that impressive. See Security Analysis of Consumer-Grade Anti-Theft Solutions Provided by Android Mobile Anti-Virus Apps for the gory details. These failings mean that staff at firms which handle lots of second-hand phones (whether lost, stolen, sold or given to charity) could launch some truly industrial-scale attacks. These papers appear today at the Mobile Security Technology workshop at IEEE Security and Privacy.

Meeting Snowden in Princeton

I’m at Princeton where Ed Snowden is due to speak by live video link in a few minutes, and have a discussion with Bart Gellmann.

Yesterday he spent four hours with a group of cryptographers from industry and academia, of which I was privileged to be one. The topic was the possible and likely countermeasures, both legal and technical, against state surveillance. Ed attended as the “Snobot”, a telepresence robot that let him speak to us, listen and move round the room, from a studio in Moscow. As well as over a dozen cryptographers there was at least one lawyer and at least one journalist familiar with the leaked documents. Yesterday’s meeting was under the Chatham House rule, so I may not say who said what; any new disclosures may have been made by Snowden, or by one of the journalists, or by one of the cryptographers who has assisted journalists with the material. Although most of what was discussed has probably appeared already in one place or another, as a matter of prudence I’m publishing these notes on the blog while I’m enjoying US first-amendment rights, and will sanitise them from my laptop before coming back through UK customs.

The problem of state surveillance is a global one rather than an NSA issue, and has been growing for years, along with public awareness of it. But we learned a lot from the leaks; for example, wiretaps on the communications between data centres were something nobody thought of; and it might do no harm to think a bit more about the backhaul in CDNs. (A website that runs TLS to a CDN and then bareback to the main server is actually worse than nothing, as we lose the ability to shame them.) Of course the agencies will go for the low-hanging fruit. Second, we also got some reassurance; for example, TLS works, unless the agencies have managed to steal or coerce the private keys, or hack the end systems. (This is a complex discussion given CDNs, problems with the CA ecology and bugs like Heartbleed.) And it’s a matter of record that Ed trusted his life to Tor, because he saw from the other side that it worked.

Third, the leaks give us a clear view of an intelligence analyst’s workflow. She will mainly look in Xkeyscore which is the Google of 5eyes comint; it’s a federated system hoovering up masses of stuff not just from 5eyes own assets but from other countries where the NSA cooperates or pays for access. Data are “ingested” into a vast rolling buffer; an analyst can run a federated search, using a selector (such as an IP address) or fingerprint (something that can be matched against the traffic). There are other such systems: “Dancing oasis” is the middle eastern version. Some xkeyscore assets are actually compromised third-party systems; there are multiple cases of rooted SMS servers that are queried in place and the results exfiltrated. Others involve vast infrastructure, like Tempora. If data in Xkeyscore are marked as of interest, they’re moved to Pinwale to be memorialised for 5+ years. This is one function of the MDRs (massive data repositories, now more tactfully renamed mission data repositories) like Utah. At present storage is behind ingestion. Xkeyscore buffer times just depend on volumes and what storage they managed to install, plus what they manage to filter out.

As for crypto capabilities, a lot of stuff is decrypted automatically on ingest (e.g. using a “stolen cert”, presumably a private key obtained through hacking). Else the analyst sends the ciphertext to CES and they either decrypt it or say they can’t. There’s no evidence of a “wow” cryptanalysis; it was key theft, or an implant, or a predicted RNG or supply-chain interference. Cryptanalysis has been seen of RC4, but not of elliptic curve crypto, and there’s no sign of exploits against other commonly used algorithms. Of course, the vendors of some products have been coopted, notably skype. Homegrown crypto is routinely problematic, but properly implemented crypto keeps the agency out; gpg ciphertexts with RSA 1024 were returned as fails.

With IKE the NSA were interested in getting the original handshakes, harvesting them all systematically worldwide. These are databased and indexed. The quantum type attacks were common against non-crypto traffic; it’s easy to spam a poisoned link. However there is no evidence at all of active attacks on cryptographic protocols, or of any break-and-poison attack on crypto links. It is however possible that the hacking crew can use your cryptography to go after your end system rather than the content, if for example your crypto software has a buffer overflow.

What else might we learn from the disclosures when designing and implementing crypto? Well, read the disclosures and use your brain. Why did GCHQ bother stealing all the SIM card keys for Iceland from Gemalto, unless they have access to the local GSM radio links? Just look at the roof panels on US or UK embassies, that look like concrete but are actually transparent to RF. So when designing a protocol ask yourself whether a local listener is a serious consideration.

In addition to the Gemalto case, Belgacom is another case of hacking X to get at Y. The kind of attack here is now completely routine: you look for the HR spreadsheet in corporate email traffic, use this to identify the sysadmins, then chain your way in. Companies need to have some clue if they’re to stop attacks like this succeeding almost trivially. By routinely hacking companies of interest, the agencies are comprehensively undermining the security of critical infrastructure, and claim it’s a “nobody but us” capability. however that’s not going to last; other countries will catch up.

Would opportunistic encryption help, such as using unauthenticated Diffie-Hellman everwhere? Quite probably; but governments might then simply compel the big service forms to make the seeds predictable. At present, key theft is probably more common than key compulsion in US operations (though other countries may be different). If the US government ever does use compelled certs, it’s more likely to be the FBI than the NSA, because of the latter’s focus on foreign targets. The FBI will occasionally buy hacked servers to run in place as honeypots, but Stuxnet and Flame used stolen certs. Bear in mind that anyone outside the USA has zero rights under US law.

Is it sensible to use medium-security systems such as Skype to hide traffic, even though they will give law enforcement access? For example, an NGO contacting people in one of the Stans might not want to incriminate them by using cryptography. The problem with this is that systems like Skype will give access not just to the FBI but to all sorts of really unsavoury police forces.

FBI operations can be opaque because of the care they take with parallel construction; the Lavabit case was maybe an example. It could have been easy to steal the key, but then how would the intercepted content have been used in court? In practice, there are tons of convictions made on the basis of cargo manifests, travel plans, calendars and other such plaintext data about which a suitable story can be told. The FBI considers it to be good practice to just grab all traffic data and memorialise it forever.

The NSA is even more cautious than the FBI, and won’t use top exploits against clueful targets unless it really matters. Intelligence services are at least aware of the risk of losing a capability, unlike vanilla law enforcement, who once they have a tool will use it against absolutely everybody.

Using network intrusion detection against bad actors is very much like the attack / defence evolution seen in the anti-virus business. A system called Tutelage uses Xkeyscore infrastructure and matches network traffic against signatures, just like AV, but it has the same weaknesses. Script kiddies are easily identifiable from their script signatures via Xkeyscore, but the real bad actors know how to change network signatures, just as modern malware uses packers to become highly polymorphic.

Cooperation with companies on network intrusion detection is tied up with liability games. DDoS attacks from Iran spooked US banks, which invited the government in to snoop on their networks, but above all wanted liability protection.

Usability is critical. Lots of good crypto never got widely adopted as it was too hard to use; think of PGP. On the other hand, Tails is horrifically vulnerable to traditional endpoint attacks, but you can give it as a package to journalists to use so they won’t make so many mistakes. The source has to think “How can I protect myself?” which makes it really hard, especially for a source without a crypto and security background. You just can’t trust random journalists to be clueful about everything from scripting to airgaps. Come to think of it, a naive source shouldn’t trust their life to securedrop; he should use gpg before he sends stuff to it but he won’t figure out that it’s a good idea to suppress key IDs. Engineers who design stuff for whistleblowers and journalists must be really thoughtful and careful if they want to ensure their users won’t die when they screw up. The goal should be that no single error should be fatal, and so long as their failures aren’t compounded the users will stay alive. Bear in mind that non-roman-language countries use numeric passwords, and often just 8 digits. And being a target can really change the way you operate. For example, password managers are great, but not for someone like Ed, as they put too many of the eggs in one basket. If you’re a target, create a memory castle, or a token that can be destroyed on short notice. If you’re a target like Ed, you have to compartmentalise.

On the policy front, one of the eye-openers was the scale of intelligence sharing – it’s not just 5 eyes, but 15 or 35 or even 65 once you count all the countries sharing stuff with the NSA. So how does governance work? Quite simply, the NSA doesn’t care about policy. Their OGC has 100 lawyers whose job is to “enable the mission”; to figure out loopholes or new interpretations of the law that let stuff get done. How do you restrain this? Could you use courts in other countries, that have stronger human-rights law? The precedents are not encouraging. New Zealand’s GCSB was sharing intel with Bangladesh agencies while the NZ government was investigating them for human-rights abuses. Ramstein in Germany is involved in all the drone killings, as fibre is needed to keep latency down low enough for remote vehicle pilots. The problem is that the intelligence agencies figure out ways to shield the authorities from culpability, and this should not happen.

Jurisdiction is a big soft spot. When will CDNs get tapped on the shoulder by local law enforcement in dodgy countries? Can you lock stuff out of particular jurisdictions, so your stuff doesn’t end up in Egypt just for load-balancing reasons? Can the NSA force data to be rehomed in a friendly jurisdiction, e.g. by a light DoS? Then they “request” stuff from a partner rather than “collecting” it.

The spooks’ lawyers play games saying for example that they dumped content, but if you know IP address and file size you often have it; and IP address is a good enough pseudonym for most intel / LE use. They deny that they outsource to do legal arbitrage (e.g. NSA spies on Brits and GCHQ returns the favour by spying on Americans). Are they telling the truth? In theory there will be an MOU between NSA and the partner agency stipulating respect for each others’ laws, but there can be caveats, such as a classified version which says “this is not a binding legal document”. The sad fact is that law and legislators are losing the capability to hold people in the intelligence world to account, and also losing the appetite for it.

The deepest problem is that the system architecture that has evolved in recent years holds masses of information on many people with no intelligence value, but with vast potential for political abuse.

Traditional law enforcement worked on individualised suspicion; end-system compromise is better than mass search. Ed is on the record as leaving to the journalists all decisions about what targeted attacks to talk about, as many of them are against real bad people, and as a matter of principle we don’t want to stop targeted attacks.

Interference with crypto in academia and industry is longstanding. People who intern with a clearance get a “lifetime obligation” when they go through indoctrination (yes, that’s what it’s called), and this includes pre-publication review of anything relevant they write. The prepublication review board (PRB) at the CIA is notoriously unresponsive and you have to litigate to write a book. There are also specific programmes to recruit cryptographers, with a view to having friendly insiders in companies that might use or deploy crypto.

The export control mechanisms are also used as an early warning mechanism, to tip off the agency that kit X will be shipped to country Y on date Z. Then the technicians can insert an implant without anyone at the exporting company knowing a thing. This is usually much better than getting stuff Trojanned by the vendor.

Western governments are foolish to think they can develop NOBUS (no-one but us) technology and press the stop button when things go wrong, as this might not be true for ever. Stuxnet was highly targeted and carefully delivered but it ended up in Indonesia too. Developing countries talk of our first-mover advantage in carbon industrialisation, and push back when we ask them to burn less coal. They will make the same security arguments as our governments and use the same techniques, but without the same standards of care. Bear in mind, on the equities issue, that attack is way way easier than defence. So is cyber-war plausible? Politically no, but at the expert level it might eventually be so. Eventually something scary will happen, and then infrastructure companies will care more, but it’s doubtful that anyone will do a sufficiently coordinated attack on enough diverse plant through different firewalls and so on to pose a major threat to life.

How can we push back on the poisoning of the crypto/security community? We have to accept that some people are pro-NSA while others are pro-humanity. Some researchers do responsible disclosure while others devise zero-days and sell them to the NSA or Vupen. We can push back a bit by blocking papers from conferences or otherwise denying academic credit where researchers prefer cash or patriotism to responsible disclosure, but that only goes so far. People who can pay for a new kitchen with their first exploit sale can get very patriotic; NSA contractors have a higher standard of living than academics. It’s best to develop a culture where people with and without clearances agree that crypto must be open and robust. The FREAK attack was based on export crypto of the 1990s.

We must also strengthen post-national norms in academia, while in the software world we need transparency, not just in the sense of open source but of business relationships too. Open source makes it harder for security companies to sell different versions of the product to people we like and people we hate. And the NSA may have thought dual-EC was OK because they were so close to RSA; a sceptical purchaser should have observed how many government speakers help them out at the RSA conference!

Secret laws are pure poison; government lawyers claim authority and act on it, and we don’t know about it. Transparency about what governments can and can’t do is vital.

On the technical front, we can’t replace the existing infrastructure, so it won’t be possible in the short term to give people mobile phones that can’t be tracked. However it is possible to layer new communications systems on top of what already exists, as with the new generation of messaging apps that support end-to-end crypto with no key escrow. As for whether such systems take off on a large enough scale to make a difference, ultimately it will all be about incentives.

Curfew tags – the gory details

In previous posts I told the story of how Britain’s curfew tagging system can fail. Some prisoners are released early provided they wear a tag to enforce a curfew, which typically means that they have to stay home from 7pm to 7am; some petty offenders get a curfew instead of a prison sentence; and some people accused of serious crimes are tagged while on bail. In dozens of cases, curfewees had been accused of tampering with their tags, but had denied doing so. In a series of these cases, colleagues and I were engaged as experts, but when we demanded tags for testing, the prosecution was withdrawn and the case collapsed. In the most famous case, three men accused of terrorist offences were released; although one has since absconded, the other two are now free in the UK.

This year, a case finally came to trial. Our client, to whom we must refer simply as “Special Z”, was accused of tag tampering, which he denied vigorously. I was instructed as an expert along with my colleague Dr James Dean of Materials Science. Here is my expert report, together with James’s report and addendum, as well as a video of a tag being removed using much less than the amount of force required by the system specification.

The judge was not ready to set a precedent that could have thrown the UK tagging system into chaos. However, I understand our client has now been released on other grounds. Although the court did order us to hand back all the tags, and fragments of broken tags, so as to protect G4S’s intellectual property, it did not make a secrecy order on our expert reports. We publish them here in the hope that they might provide useful guidance to defendants in similar cases in the future, and to policymakers when tagging contracts come up for renewal, whether in the UK or overseas.

Why password managers (sometimes) fail

We are asked to remember far too many passwords. This problem is most acute on the web. And thus, unsurprisingly, it is on the web that technical solutions have had most success in replacing users’ ad hoc coping strategies. One of the longest established and most widely adopted technical solutions is a password manager: software that remembers passwords and submits them on the user’s behalf. But this isn’t as straightforward as it sounds. In our recent work on bootstrapping adoption of the Pico system [1], we’ve come to appreciate just how hard life is for developers and maintainers of password managers.

In a paper we are about to present at the Passwords 2014 conference in Trondheim, we introduce our proposal for Password Manager Friendly (PMF) semantics [2]. PMF semantics are designed to give developers and maintainers of password managers a bit of a break and, more importantly, to improve the user experience.

Continue reading Why password managers (sometimes) fail